Refund Policy

14-Day Free Trial

All new Pro subscriptions include a 14-day free trial. You will not be charged during the trial period. At the end of the trial your subscription automatically converts to a paid plan unless you cancel beforehand.

You can cancel your trial at any time from your account settings with no charge and no questions asked.

No Refund Policy

All payments for Quotation Expert Pro subscriptions are non-refundable. Once a billing period has been charged, we do not offer refunds, credits, or pro-rata adjustments for:

• Unused time remaining in your current billing period after cancellation.

• Periods during which you did not actively use the Service.

• Accidental renewals where you have not cancelled your subscription in time.

We strongly encourage you to make full use of the 14-day free trial to evaluate the Service before subscribing.

Cancellation

You may cancel your Pro subscription at any time from your account settings or by contacting us at admin@quotationexpert.com.

Cancellation takes effect at the end of your current billing period. You will retain access to Pro features until that date, after which your account will revert to the Free plan. Your data is never deleted on cancellation.

Exceptions

We reserve the right to issue refunds or credits at our sole discretion in exceptional circumstances, such as:

• A billing error caused by us (e.g. being charged twice for the same period).

• Technical issues that prevented access to the Service for an extended period entirely due to our fault.

To report a billing error, contact us within 14 days of the charge at admin@quotationexpert.com with your account email and transaction details.

Chargebacks

Filing a chargeback or payment dispute without first contacting us to resolve the issue may result in immediate suspension of your account. If you have a billing concern, please email us first — we are committed to resolving issues fairly and promptly.

Contact

For any billing questions or concerns:

Quotation Expert

Email: admin@quotationexpert.com

We aim to respond to all billing enquiries within one business day.