Privacy Policy
Last updated: May 2025
1. Information We Collect
We collect information you provide directly (name, email, business details), data generated through your use of the Service (documents, transactions, settings), and technical data (device type, IP address, browser, usage analytics).
2. How We Use Your Information
We use your data to:
• Provide and operate the Service.
• Sync your data across devices in real time.
• Send transactional emails (account, billing, support).
• Improve features and fix bugs using aggregated analytics.
• Comply with legal obligations.
We never sell your data or use it for advertising.
3. Data Storage & Security
Your data is stored securely on Supabase-managed infrastructure. All data is encrypted in transit (TLS 1.2+) and at rest (AES-256). We apply industry-standard access controls and audit logging.
Despite these measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
4. Data Sharing
We share your data only with:
• Supabase — cloud database and authentication provider.
• Whop — payment processing (they receive billing data only).
• Service providers necessary to operate the platform.
We do not sell, rent, or share your personal data with third-party advertisers or data brokers.
5. Cookies & Analytics
We use Google Analytics to understand how visitors use our website. This collects anonymised usage data via cookies. You can opt out via your browser settings or Google's opt-out tool.
We do not use advertising cookies or cross-site tracking.
6. Your Rights
You have the right to:
• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data (right to erasure).
• Export your data in a portable format.
• Object to processing in certain circumstances.
To exercise any of these rights, email us at admin@quotationexpert.com.
7. Data Retention
We retain your data while your account is active. If you delete your account, we retain your data for 30 days before permanent deletion, to allow for error recovery. Anonymised, aggregated analytics data may be retained indefinitely.
8. Children's Privacy
The Service is not directed at children under 13. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it promptly.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification at least 14 days before changes take effect.
11. Contact
For privacy-related enquiries:
Quotation Expert
Email: admin@quotationexpert.com